Terms of service

Welcome to Ondelara. These Terms of Service govern your use of our website, products, and services. By using our website or placing an order, you agree to these terms.

1. About Us
Ondelara is a trading name operated by a sole trader registered in the United Kingdom.

For questions regarding your order, products, or these terms, contact us at support@ondelara.com or through our Contact page.

2. Use of Our Website
You may use this website only for lawful purposes.

By placing an order, you confirm that you are legally able to enter into a purchase agreement in your country of residence.

3. Intellectual Property
All website content, including text, images, graphics, logos, and other materials, is owned by Ondelara or used with permission.

You may not reproduce, distribute, modify, or use our content without prior written permission.

4. Reviews and User Content
If you submit reviews, comments, photos, or other content to us, you grant Ondelara permission to use that content for business, marketing, and promotional purposes.

You confirm that any content you submit does not violate the rights of others or applicable laws.

5. Prohibited Use
You may not:
- Use the website for unlawful purposes
- Attempt to interfere with the website or its security
- Upload viruses or harmful code
- Misrepresent your identity
- Use automated systems to collect website data without permission

6. Product Information and Pricing
We aim to ensure that product descriptions, images, prices, and other information are accurate.

If an error occurs, we reserve the right to correct the information or cancel an affected order. If payment has already been taken, a full refund will be issued.

7. Orders
Submitting an order does not guarantee acceptance.

We may cancel or refuse an order due to product availability, incorrect information, suspected fraud, payment issues, or other reasonable circumstances.

If we cancel an order after payment has been received, the amount paid will be refunded.

8. Shipping, Returns and Guarantee
Shipping, delivery, cancellations, returns, refunds, and our 60-day satisfaction guarantee are governed by the relevant policies available on our website.

9. Limitation of Liability
To the fullest extent permitted by law, Ondelara is not responsible for indirect, incidental, or consequential losses resulting from the use of our website, products, or services.

Nothing in these terms limits any liability that cannot legally be limited under applicable law.

10. Changes to These Terms
We may update these Terms of Service from time to time.

Any updated version will be published on this website and will apply from the date it is posted.

11. Governing Law
These Terms of Service are governed by the laws of the United Kingdom, subject to any mandatory consumer protections that apply in your country of residence.

If you have any questions about these terms, contact us at support@ondelara.com.

The Ondelara Team